I went to the resort without a reservation, knowing I might not get a room, I was treated with great distain, no one helped me while I stood in line for over 15 minutes, finally a man who was walking back and forth answering phones every once in a while (while ingnoring me) asked if I had been helped. The place has really gone downhill as I stayed here a couple years ago and it was decent. They DID attempt to correct some of the complaints however this was after a day in the “dump” and we don’t check into a hotel to have people in our room “fixing” things that should have been done. After bringing my issues to the hotel management, they really could care less. No landscaping - just dirt around the concrete and pool. The outdoor pool area was horrible - cushions dirty, faded, stained. Coffee cup top was covered with dust and you could barely see out the windows they were so dirty. Lights flickered, TV did not work, hair dryer did not work, makeup mirror hanging by one screw on wall, drain plug missing, part of bar sink missing back flow cover, sticky all over refrigerator door handle and top of coffee maker, light switches dirty and sticky, wall on vanity area splattered, cigarette burns in carpet even though this was a non smoking room. Room was not only beat up but very dusty and dirty/sticky/grimy. This property is filthy and quite disgusting! I stay in hotels 2 to 3 nights per week and this is hands down one of the worst in this price range.